Aged Care Advocacy

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We are an independent not-for-profit organisation providing a range of advocacy and information services especially designed to assist older people, their families and care givers.

We also work with the sector to ensure that the rights and well-being of older members of our community are supported and protected.

Aged Care Advocacy

A large part of our work involves advocating for older people, their families and care givers.

As everyone’s circumstances are different, we will work with you to understand what you need, what you are concerned about and what your rights are.

We will help you understand and navigate the aged care system and any concerns you might have with service providers, care givers or family members.

We will support you to understand your rights and access the right supports and protections available.

And we will work with you, providing you with information and guidance on how you can get the best outcomes with the issues you are facing now and into the future.

For independent, free and confidential information and support, contact us on 1800 655 566.

Contact us

Gwen’s Story

Gwen* contacted Advocare via her Residential Aged Care facility. She was upset her son was taking advantage of her through the abuse of an Enduring Power of Attorney (EPA).

Gwen set up the EPA when she went into hospital for major surgery. After she recovered, Gwen wanted to take back control of her finances and discovered her son had been using her money for his own purposes and not paying her bills. As with many people who find out a member of their family is involved in financial abuse, Gwen was highly distressed at the thought of confronting her son. She also felt ashamed about the situation.

It was important to Gwen to be able to make her own decisions and be back in control of her own money. One of our advocates discussed the options open to Gwen. She requested assistance to remove her EPA, and we prepared a letter to revoke the EPA for Gwen, .  Her Residential Aged Care facility assisted Gwen to provide copies of the letter to Centrelink and her Bank.

* All names on this website have been changed to protect privacy